Get Personal Support: Meet Your Account Manager

Running a wellness business is rewarding, but it can also be challenging. That’s why every Lily & Loaf Trade Partner gets direct access to a dedicated Account Manager.

Your Account Manager is your go-to contact for expert support, business advice, and practical tools to help you grow confidently and profitably.

Here’s how they can support you during your first 90 days and beyond.

What Your Account Manager Can Help With

Product Guidance

Not sure which products to recommend to your clients? Want help deciding what to stock or sell online?

Your account manager can:

• Suggest bestsellers for your niche

• Recommend client-friendly bundles

• Highlight new arrivals and upcoming seasonal favourites

Setting Up Tools & Services

From dropshipping with Alvio to our Private Label Programme, your account manager can help you:

• Choose the right route for your business model

• Get connected and set up

• Understand the fulfilment and pricing process

Making the Most of Your Account

Your trade account includes free tools like:

• The Lifestyle Analysis consultation form

• Referral bonuses and affiliate links

• Downloadable marketing assets

• Business Growth Hub content

Your account manager will help you find and use everything available to you - no digging required.

Support with Orders & Payments

Need to check stock availability, update an order, or ask about an invoice?

Your account manager is on hand to:

• Answer order queries

• Arrange Alvio payments or bulk purchases

• Provide VAT receipts or trade documentation

How to Contact Your Account Manager

You can reach your dedicated contact by:

• Phone or email (details provided in your welcome email)

• The trade team at trade@lilyandloaf.com

• Using the contact us form on the trade website

Trade Tip: Use Us as Part of Your Team

We’re more than just a supplier - think of your account manager as a business partner. Whether you’re running a busy clinic or just starting out, we’re here to help you succeed.

The more we understand your goals, the better we can support your business.

^{Getting Started with Lily & Loaf Trade - Explore the Full Series:}

^{You're currently reading: Part 3: Get Personal Support: Meet Your Account Manager}

1. ^{Welcome to Your Trade Account: What to Expect: Get to know your trade account, what’s included, and how to get started.}

2. ^{How to Make the Most of Your Trade Discounts: Understand margin opportunities, bundles, and volume-based savings.}

3. ^{Get Personal Support: Meet Your Account Manager: Learn how your dedicated Account Manager can help your business thrive.}

4. ^{Access Free Trade Tools to Promote Your Business: Use our expert tools like the Lifestyle Analysis, YouTube tips, and Case Studies.}

5. ^{Support Your Clients with the Lifestyle Analysis Tool: Personalised wellness support starts here - structure consultations with confidence.}

6. ^{How to Earn Commission with Customer Referrals: Grow your income by sharing your referral link and earning on customer orders.}

7. ^{Earn Rewards by Referring New Trade Accounts: Introduce new professionals and receive bonuses for every order they place.}

8. ^{Build Your Brand with Our Private Label Service: Create your own-label products to increase brand visibility and retention.}

9. ^{Automate Your Store with an Alvio Integration: Connect your online store with Lily & Loaf to streamline fulfilment and stock updates.}